Home/ Refund & Return Policy
At Utilis Cosmetic, we take great care to ensure that our products meet the highest standards of quality. However, due to the nature of our products, we have a strict No Refund and No Return policy.
No Refunds: All sales are final and we do not offer refunds for any purchases made on our website.
No Returns: We do not accept returns for any products purchased on our website. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 48 Hours of receiving the product and we will be happy to assist you.
Exchanges: If you receive a product that is not what you ordered, we will be happy to exchange the product for the correct item. Please contact us within 48 Hours of receiving the product to initiate an exchange.
Quality Guarantee: We stand behind the quality of our products and guarantee that they will meet your expectations. If you are not satisfied with the quality of a product, please contact us and we will be happy to assist you.
We appreciate your understanding of our No Refund and No Return policy and are always here to help if you have any questions or concerns.